Privacy policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from (the "Site").


When you visit the Site, we automatically collect certain information about the computer device you are using, including information about your web browser, IP address, time zone and certain cookies placed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that link you to the Site, and how you interact with the Site. This automatically collected information will hereinafter be referred to as "Device Information".

We collect Device Information through the following technologies:

- "Cookies" are data files that are placed on your computer or device and often have a unique, anonymous identifier. For more information on cookies and how to disable them, visit

- "Log files" track activity on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages and time stamps.

- "Web beacons" are electronic files used to record information about how you navigate the Site.

In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and telephone number). This collected information will be referred to hereafter as "Order Information".

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.


We generally use the Order Information we collect in order to process any orders placed through the Site (including processing payment information, shipping arrangements, and invoice and/or order confirmation details). In addition, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential fraud or risk; and

- Where consistent with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information we collect (particularly your IP address) to help us detect potential risks and fraud and, more generally, to improve and optimise our Site (for example, by generating analyses of how our customers navigate and interact with the Site, and by evaluating the success of our marketing and advertising campaigns).


We share your Personal Information with third parties to help us process your Personal Information, as described above. For example, we use Shopify to power our online shop. To learn more about how Shopify uses your Personal Information, please visit: We also use Google Analytics to help us understand how our customers use the site. To learn more about how Google uses your Personal Information, please visit You can also opt out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information that we receive, or to protect our rights in any way.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at

You can opt out of receiving targeted advertising by using the links below:

- Facebook:

- Google:

- Bing:

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at


Please note that we do not change the data collection and use practices of our Site when it receives a Do Not Track (DNT) signal from your browser.

If you are a resident of Europe, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details provided below.

In addition, if you are an EU citizen, please note that we process your information in order to fulfil any contracts we may have with you (if you place an order on the site, for example) or otherwise to pursue our legitimate business interests listed above. In addition, please note that your information will be transferred outside Europe, including to Canada and the United States.

When you place an order on the Site, we will retain the Order Information for our records, unless and until you ask us to delete that information.


From time to time, we may update this Privacy Policy to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

The Site is not intended for persons under the age of 18.


For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at, or by mail using the information provided below:

Cosmética Bio - 9222-7438 QC inc.
5275-105 boulevard des Gradins, Quebec, QC, G2J 1C8